Reference

Understand Your Rights Before You Play

spacemen88 operates under terms designed to be clear and fair for accounts in eligible regions of Indonesia, where local law permits access.

Jurisdiction-dependent accessAccount holder rightsDANA, OVO, GoPay policy contextData and privacy termsContact path for legal queries
spacemen88 Understand Your Rights Before You Play
HOW WE HANDLE YOUR DATA

Account Security, Data and Your Control

Your account data and transaction records are held securely and used only for the purposes stated in our privacy policy. We collect information at registration, during payment processing through DANA, OVO, or GoPay, and when you contact support. You can request a copy of the data we hold, ask us to correct inaccurate records, or submit a deletion request through the account settings panel or via our support email. We do not sell personal data to third parties.

Data Retention

We retain account and transaction records for the period required by applicable policy. After that period, inactive account data is removed from live systems per our retention schedule.

Cookie Policy

We use functional and analytics cookies to keep your session active and understand how the lobby is used. You can adjust cookie preferences through your browser settings at any time.

Account Security

Your account is protected by password authentication and OTP verification on login. Never share your OTP with anyone, including support staff — we will never ask for it.

Rights and Requests

Submit a data access or correction request through live chat or email. Include your registered account name and the specific record you are asking about so we can locate it efficiently.

LEGAL CONTACT PATHS

Reach Us About Policy or Account Issues

If you have a question about these terms, want to dispute an account action, or need clarification on how a specific policy applies to your situation, our support team handles legal and policy queries through the channels below. Response times vary by channel; live chat is the quickest path for account-level concerns.

Team online

Live Chat

Open live chat directly from your account dashboard for real-time support on policy questions, account access disputes, and wallet verification issues.

Email Support

Send detailed legal or account queries to our support email. Include your account ID and the specific policy section you are referencing for a faster response.

Help Centre

The help centre covers account terms, deposit policy for DANA, OVO, and GoPay, and eligibility conditions. Search by topic before raising a ticket.

Common Legal and Policy Questions

These are the questions we get most often about account terms, data handling, and eligibility. If your question is not covered here, use the live chat or email path listed above.

Access depends on local law and is available only where online gaming is permitted in your region. You must confirm eligibility before opening an account — we cannot make that determination for you.

We collect registration details, device information, session data, and payment records from DANA, OVO, or GoPay transactions. This data is used only for account management, fraud prevention, and support purposes.

Contact support via live chat or email with your account ID and a clear data access request. We will respond through your registered contact channel within the timeframe stated in our privacy policy.

Yes. Submit a deletion request through your account settings or via support email. Some records may be retained where legally required, such as transaction history linked to payment processing via DANA, OVO, or GoPay.

We notify you through your registered account channel when material policy changes occur. Continuing to use your account after that notification means you accept the updated terms.

Platform payment terms apply to all e-wallet deposits. Each provider — GoPay, OVO, and DANA — also has its own user terms, and both sets apply to transactions you make through those rails.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.