Reference

Terms That Cover Your Account on spacemen88

These terms set out what you agree to when you open and use a spacemen88 account, including how your wallet payments through DANA, OVO, and GoPay are handled and what rules apply to access from Indonesia where local law permits.

Account eligibility rulesDANA, OVO, GoPay wallet termsWithdrawal and verification stepsAccount suspension conditionsAccess subject to local law
spacemen88 Terms That Cover Your Account on spacemen88
TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear, or you want to raise a question about how a rule applies to your account, our support team can walk you through it. Reach us through the channel that works for you — we handle terms queries, account clarification requests, and wallet-related rule questions.

Team online

Live Chat

Open the chat widget from any page on the platform. Our team handles terms queries, account rule questions, and wallet clarification during active support hours.

Email Support

Write to us with your account ID and the specific clause or rule you want explained. We aim to respond with a clear, direct answer — not a form reply.

Account Help Centre

Log in and navigate to Account Settings, then tap Help. From there you can raise a terms dispute or request a written summary of the rules that apply to your account.

HOW WE HANDLE THIS

Our Approach to Policy and Account Security

These terms are not just a legal formality. They outline the actual controls we run on every account — from how wallet data is stored to who can request a change to your account details. Players in Jakarta and Surabaya are subject to the same account rules as all other eligible regions. Here is how we apply them in practice.

Data Retention

We keep transaction records, including DANA, OVO, and GoPay deposit logs, for the period required under applicable rules. You can request a summary of your account data via the Help Centre.

Account Security

Login access is protected by password and OTP verification. If you notice unrecognised activity, contact support immediately — we can lock the account within the same session.

Cookie and Session Policy

We use session cookies to keep your account active while you browse the lobby. No third-party advertising cookies are placed without disclosure. You can clear session data from your browser at any time.

Requesting Changes

To update registered contact details or request account closure, submit a verified request through Live Chat or email. We verify identity before processing any change to your account profile.

Common Questions About These Terms

These are the questions we hear most often when it comes to how our terms apply to real account situations. Each answer reflects the current version of the rules on this page.

Yes. Every deposit and withdrawal — regardless of whether you use DANA, OVO, or GoPay — falls under these terms. Wallet-specific conditions from those providers also apply alongside ours.

We may suspend or close an account if the terms are breached — for example, duplicate accounts or unverified identity. We will contact you via your registered email before a permanent closure wherever possible.

Funds held in your account at the time of suspension are subject to a verification review. If the suspension is resolved, the balance is restored. If closure is confirmed, we follow the withdrawal process outlined in the terms.

We notify you by email to the address registered on your account. The date at the top of this page also reflects the most recent version. Continued use after that date means you accept the changes.

Access depends on local law and is available only where your region permits. It is your responsibility to check whether online gaming is lawful in your specific area before opening or using an account.

Contact support via Live Chat or email with your account ID and the specific rule in question. We will review the case and respond with a clear decision, not a generic reply.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.