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How spacemen88 Handles Your Personal Data

This Privacy Policy sets out exactly what data we collect when you open an account, make a deposit via DANA, OVO, or GoPay, and browse our lobby.

Account data protectedDANA, OVO, GoPay payment data handled with careYour right to access your own dataClear retention periodsContact us to request changes
spacemen88 How spacemen88 Handles Your Personal Data
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply a layered approach to keeping your data safe. Encryption is applied to your account credentials and payment information in transit and at rest. We hold transaction records — including your DANA, OVO, and GoPay deposit and withdrawal history — for the period required by applicable law, after which they are deleted or anonymised. You can ask us at any time what data we hold, request a copy, ask for corrections, or ask for deletion where the law permits it.

Encryption at Every Step

Your account credentials, payment details and session data are encrypted in transit and at rest so they cannot be intercepted or read by unauthorised parties.

Cookie Controls

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can disable non-essential cookies in your browser settings without losing account access.

Data Retention Policy

We keep account and transaction records for the period required under applicable local regulation. Once that period ends, records are deleted or anonymised — we do not retain data longer than necessary.

Your Right to Request Changes

You can request to view, correct or delete your personal data by contacting our support team through live chat or email. We aim to respond to all data requests promptly and confirm the outcome in writing.

REACH OUR TEAM

Contact Us About Your Privacy

If you want to review, update or delete the personal data we hold on your account, reach out through any of the channels below. Our support team handles data requests alongside general account help, so you can ask about your DANA or OVO transaction records and your account details in the same conversation.

Live Chat Open the live chat widget inside your account dashboard to raise a data request or ask about what information we hold on your profile.
Email Support Send a data access or deletion request to our support email. Include your registered account name and the wallet type you use — DANA, OVO, or GoPay — to help us locate your records quickly.
Account Settings Some data changes — like updating your phone number or linked e-wallet — can be done directly inside account settings without contacting support.

Common Questions About Our Privacy Policy

These are the questions we hear most often about how spacemen88 handles your personal data, what rights you have, and how to get in touch if something needs to change.

We collect your name, email, phone number and the e-wallet details you register — such as your DANA, OVO, or GoPay account. We also log device type and session activity to keep your account secure.

We share data only with payment processors handling your DANA, OVO, and GoPay transactions and with technical infrastructure providers, all under binding data-handling agreements. We do not sell your data.

We retain your records for the period required by applicable local law and regulation. After that period, data is deleted or anonymised. The exact duration depends on the type of record and your local jurisdiction.

Yes. Contact our support team via live chat or email with your registered account details. We will confirm what data we hold and provide a copy where local law entitles you to one.

Send a deletion request through live chat or our support email. Include your account name and linked wallet type. We will process the request and confirm the outcome, subject to any legal retention obligations.

We use session cookies to keep you logged in and preference cookies for lobby settings. You can disable non-essential cookies in your browser at any time without losing access to your account.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.